IT Technical Lead

  • Opportunity Summary:
      The IT Technical Lead will be responsible for creating, reviewing and maintaining detailed designs and architectural solutions for the EU development team. The successful candidate will be a “go to person” for technical queries; they will help direct the scrum teams technically and will be expected to be 50% hands on. They will be part of the Technical Architect Group (TAG) which is tasked to improve the standard and quality of architecture/design throughout all of the EU solutions.
      The Technical Lead will have an in-depth understanding of the underlying technologies, architectures and integrations between products (internal/external) and be a functional expert in Asurion front-office and back-office products. The Technical Lead may at times assist in pre-sales solutioning for EU client opportunities and interact with European clients and key Europe business stakeholders.  This position will maintain solid relationships with the North America Technology Products organizations.
      Technical: Experience in multiple of the following disciplines
      • Technologies:, JavaScript, NodeJS, ReactJS, AWS , Aurora, Oracle , Microsoft OS, ASP.NET , CSS, HTML, SVN, Bitbucket
      • Experience Agile tools & methodologies like SCRUM, JIRA, Confluence
      • Enterprise Architectures
      • User Interface development (CSR, Web, IVR, etc.)
      • SOA development
      • Enterprise Messaging Systems/Enterprise Service Bus
      • Database development
      • Network design/administration
      • Server implementation/administration
      • Data security, PCI, GDPR
      Essential Job Functions
      • Develops IT solutions and conceptual architectures based on business requirements
      • Excellent at creating and communicating illustrations of solutions and concepts
      • Ability to work and provide direction on software, network, hardware and security solutions
      • Maintains a strong working knowledge of system integrations and is able to understand changes in order to anticipate cross-system or cross-process impacts
      • Maintains a strong functional working knowledge of Asurion's front-office and back-office suite of products
      • Expected to be hands on coding, allocating 50% capacity to the sprint
      • Reviews and approves technical specifications
      • Skilled in diagnosing and solving complex problems and providing detailed technical analysis
      • Maintains proficiency in the application and use of tools within Technology Products
      • Effectively communicates the feasibility of requested deliverables and timelines to the Development Manager
      • Provide training and mentoring to team members.
      • Maintains knowledge of the unique requirements of the European marketplace
      • Strong knowledge of the latest computer technologies and concepts
      • Superior oral and written communication skills.
      • Exhibits drive and initiative to learn whatever is necessary to explore new solutions
      • Experience working in distributed development teams.
  • Qualifications:
      • Bachelor’s degree in IT, Engineering, Computer Sciences or related field
      • Experience in a similar field
      • Experience in one or more of the following areas (or combination thereof):
        • Telecommunications industry
        • Insurance / claims industry
        • Relevant IT Discipline